Cosmo Online Casino in Australia – Terms and Conditions

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Содержимое

• Account Registration and Verification

• Verification Process

• Gameplay and Wagering Requirements

• Payout and Withdrawal Terms

• Dispute Resolution and Governing Law

Cosmo Casino, a leading online gaming platform, is committed to providing a safe and enjoyable gaming experience for its Australian players. As part of this commitment, we have established a set of terms and conditions that govern the use of our online casino services in Australia.

By accessing and using our online casino services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. If you do not agree to these terms and conditions, you must not access or use our online casino services.

1. Eligibility

Cosmo Casino is only available to individuals who are at least 18 years old and are physically present in Australia. We reserve the right to request proof of age and/or residency at any time.

2. Account Registration

To access our online casino services, you must register for an account by providing accurate and complete information, including your name, email address, and other required details. You are responsible for maintaining the confidentiality and security of your account login credentials and for all activities that occur under your account.

3. Wagering and Betting

Our online casino services offer a range of games, including slots, table games, and other forms of wagering and betting. You acknowledge that all wagers and bets are at your own risk and that we are not responsible for any losses or damages you may incur as a result of your gaming activities.

4. Payment and Withdrawal

We offer a range of payment options, including credit cards, debit cards, and other electronic payment methods. You acknowledge that all payments and withdrawals are subject to our payment terms and conditions, which may change from time to time.

5. Dispute Resolution

In the event of a dispute, we will use our best efforts to resolve the matter in a fair and reasonable manner. If the dispute cannot be resolved, we will refer it to an independent third-party dispute resolution service.

6. Governing Law and Jurisdiction

These terms and conditions are governed by and construed in accordance with the laws of Australia. Any disputes arising out of or related to these terms and conditions will be resolved through the Australian courts.

7. Amendments and Changes

We reserve the right to amend or change these terms and conditions at any time without notice. Your continued use of our online casino services will be deemed acceptance of any changes or amendments.

We are committed to providing a safe and enjoyable gaming experience for our Australian players. If you have any questions or concerns about these terms and conditions, please do not hesitate to contact us.

Account Registration and Verification

Cosmo Online Casino in Australia is committed to providing a secure and enjoyable gaming experience for all its players. As part of this commitment, we have implemented a thorough account registration and verification process to ensure that all players are who they claim to be and to prevent any fraudulent activities.

When you register for an account with Cosmo Online Casino, you will be required to provide certain personal and contact information, including your name, date of birth, and address. You will also be required to create a unique username and password to access your account.

Verification Process

Once you have completed the registration process, you will be required to verify your account by providing proof of identity and proof of address. This is a standard security measure to prevent fraudulent activities and to ensure that all players are who they claim to be.

We accept a variety of documents as proof of identity and proof of address, including a valid government-issued ID, a utility bill, and a bank statement. You will be required to upload these documents to your account, and our team will review them to ensure that they are legitimate and match the information you provided during registration.

If we are unable to verify your account, we will contact you to request additional information or documentation. In some cases, we may also require you to provide additional proof of identity or address, or to complete a verification process through a third-party service provider.

It is important to note that we take the security of our players’ accounts very seriously, and we will not hesitate to take action if we suspect that a player is attempting to engage in fraudulent activity. If you are unable to verify your account, you will not be able to access your account or participate in any gaming activities until the verification process is complete.

We appreciate your cooperation in this matter and are committed to providing a secure and enjoyable gaming experience for all our players. If you have any questions or concerns about the verification process, please do not hesitate to contact our customer support team.

Gameplay and Wagering Requirements

At Cosmo Online Casino in Australia, we understand the importance of clear and transparent gameplay and wagering requirements. As a responsible and licensed online casino, we are committed to providing our players with a fair and enjoyable gaming experience.

Gameplay Requirements:

• All games at Cosmo Online Casino are played with real money, unless otherwise specified.

• The minimum bet per spin or round is AUD 0.20, unless otherwise specified.

• The maximum bet per spin or round is AUD 100, unless otherwise specified.

Wagering Requirements:

• All bonuses and promotions at Cosmo Online Casino are subject to a wagering requirement of 40x the bonus amount, unless otherwise specified.

• The maximum bet per spin or round while wagering a bonus is AUD 5, unless otherwise specified.

• Certain games may be excluded from the wagering requirement, as specified in the bonus terms and conditions.

Gameplay and Wagering Requirements Examples:

Example 1: You deposit AUD 100 and receive a 100% match bonus of AUD 100, with a wagering requirement of 40x. To meet the wagering requirement, you would need to wager a total of AUD 4,000 (40x AUD 100) before you can withdraw your winnings.

Example 2: You receive a bonus of AUD 20 with a wagering requirement of 40x. To meet the wagering requirement, you would need to wager a total of AUD 800 (40x AUD 20) before you can withdraw your winnings.

By playing at Cosmo Online Casino, you agree to abide by our terms and conditions, including our gameplay and wagering requirements. If you have any questions or concerns, please do not hesitate to contact our customer support team.

Remember, responsible gaming is our top priority. Please play responsibly and within your means.

Payout and Withdrawal Terms

Cosmo Online Casino in Australia is committed to providing a seamless and efficient payout and withdrawal process for our valued players. Below, you will find the terms and conditions that govern the payout and withdrawal of funds from your account.

Eligibility for Payout and Withdrawal

To be eligible for payout and withdrawal, players must have a valid account with Cosmo Online Casino in Australia, have made a minimum deposit of AUD 20, and have completed all necessary verification procedures.

Payout and Withdrawal Methods

Cosmo Online Casino in Australia offers a range of payout and withdrawal methods, including:

Bank Transfer

PayPal

Neteller

Skrill

Minimum and Maximum Payout and Withdrawal Amounts

The minimum payout and withdrawal amount is AUD 20, while the maximum payout and withdrawal amount is AUD 5,000 per transaction.

Payout and Withdrawal Processing Time

Payout and withdrawal requests are processed within 24-48 hours of receipt. However, please note that processing times may vary depending on the payout and withdrawal method chosen.

Payout and Withdrawal Fees

Cosmo Online Casino in Australia does not charge any fees for payout and withdrawal requests. However, please note that some payout and withdrawal methods may charge a small fee, which will be deducted from the payout amount.

Withdrawal Limits

Cosmo Online Casino in Australia reserves the right to impose withdrawal limits on players who have not completed all necessary verification procedures or who have not made a minimum deposit of AUD 20.

Withdrawal Reversals

In the event that a withdrawal is reversed due to a technical issue or a mistake, the player’s account will be credited with the reversed amount, and the player will be notified via email.

Changes to Payout and Withdrawal Terms

Cosmo Online Casino in Australia reserves the right to modify or change the payout and withdrawal terms and conditions at any time, without prior notice. It is the player’s responsibility to regularly review the payout and withdrawal terms and conditions to ensure they are aware of any changes.

Dispute Resolution and Governing Law

Cosmo Australia is committed to providing a fair and transparent gaming experience for all its customers. In the event of a dispute, we have established a clear process to ensure that all parties are treated fairly and that the dispute is resolved in a timely and efficient manner.

Dispute Resolution Process:

• Any dispute arising from a customer’s use of the Cosmo Casino website or mobile application will be handled by our dedicated Customer Support team.
• The Customer Support team will investigate the dispute and attempt to resolve it in a fair and reasonable manner.
• If the dispute cannot be resolved through our Customer Support team, it will be escalated to our Dispute Resolution Committee.
• The Dispute Resolution Committee will review the dispute and make a final decision, which will be communicated to the customer.

Governing Law:

The laws of Australia will govern any disputes arising from the use of the Cosmo Casino website or mobile application, including but not limited to, the interpretation and enforcement of these Terms and Conditions.

By using the Cosmo Casino cosmocasino website or mobile application, you agree to submit to the jurisdiction of the courts of Australia and to the laws of Australia, without regard to principles of conflict of laws.

Dispute Resolution and Governing Law are subject to change, and it is the customer’s responsibility to review these Terms and Conditions regularly for any updates or changes.